Frequently Asked Questions

  • A bespoke learning management system (LMS) is a web-based software application that provides law firms with an online centre of learning with your law firm’s branding.

    On the LMS, you can create, host and manage all of your law firms CPD training, upskilling and onboarding. It enables you to deliver bespoke training to your team at their desk, mobile device or remotely. Training can be delivered in real-time or self-paced. 

    You can track progress, access vital learning metrics and issue completion certificates, all while aligning your training initiatives with business goals. A customised LMS streamlines and enhances your firm’s learning and development efforts across the entire employee lifecycle.

  • How secure is our law firm's data?

    Security is a top priority for us. Our platform is built with advanced security protocols to protect your data, ensuring compliance with industry standards and GDPR regulations. Read more

    Security and Maintenance Protocols

    SSL Certificate: Implement SSL to encrypt data transferred between the server and learners browsers.

    Regular Backups: Schedule regular backups of both the Moodle database and the Moodle data directory.

    Updates: Our LMS updates and plugins are continuously updated to the latest versions for security and functionality.

    Be compliant with GDPR regulations and in particular for data in transit and data at rest. We take meeting our GDPR obligations seriously and have a security-first culture embedded in LegalEdCPD. 

  • Yes. You are the subject matter experts.

    We work closely with your subject matter experts (SMEs). We can also provide the SME and content. We have developed the “LegaEd SCALE Model"a five-step development framework. It is specifically created to scale up your law firm’s training and upskilling quickly and to meet your unique training needs.

  • Yes. Definitely!

    Our LMS is designed to be flexible, so you can personalise the look and feel with your firm’s branding.

    This is particularly important if you want to start building a learning culture right from the moment new hires are onboarded.

    Your brand, your way. 

  • We’ve got you covered! Our LMS is fully responsive, meaning it works smoothly on PCs and mobile devices alike.

    It also includes smart loading features that accommodate varying levels of broadband access, ensuring consistent and reliable access for all your team members, regardless of their location.

  • Our platform is designed to be user-friendly, with intuitive navigation and a simple interface.

    We also provide comprehensive training and ongoing support to ensure your team is comfortable using it.

  • We provide technical and learner support, including tracking, checking and reporting on course participation.

    This also includes out-of-office support over Christmas and the New Year when the end-of-year CPD deadline looms. 30% of support is provided during this period and involves a mix of phone and email customer support.

    We provide continuous support after implementation, including regular check-ins, troubleshooting, and updates to ensure your platform remains secure, effective and aligned with your business goals.

  • We understand the importance of current and accurate information. Your platform includes the functionality to seemlessly update content as required.

  • No. We’ve designed our platform to require minimal IT involvement from your side.

    We handle the technical setup and maintenance, allowing your IT team to focus on other priorities.

  • Our business model is based on providing you with highly customisable functionality.

    We work with you to create modules that fit your law firm’s specific learning needs, ensuring that the training is relevant. 

    We use the “LegaEd SCALE Model."

    This is a five-step development framework. It is specifically created to scale up your law firm’s legal education quickly, efficiently and effectively.

  • We stand by the quality of our offering. However, if our LMS doesn’t meet your expectations and you are not happy, we will cancel your subscription. 

  • Our platform includes built-in tools for tracking certifications and compliance, ensuring your team meets all necessary legal standards and regulations without added stress.

  • Yes absolutely. Your LMS will be designed to support continuous learning, professional development and upskilling.

  • We encourage an initial consultation or discovery call where we’ll discuss your firm’s specific needs and objectives. If we determine that our LMS isn’t the right fit, we’ll be honest about it.

  • We offer flexible subscription plans, so you’re not locked into a long-term contract. You can choose the plan that best suits your firm’s needs and adjust as necessary. Better still, why not sign up for a free trial?

  • The costs are broken down into two parts: 

    1. instructional design and e-learning development costs, which are based on the course content and your learning brief.

    2. Hosting and development of your law firm’s LMS and the number of learners using it. The development of a branded and customised LMS.

    Find out more by booking a discovery call.

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